Acceptance Policy all Cargoes
All cargo is subject to security search. All cargo must have a valid booking issued from RTM Lines representative. All cargo must have accompanying Shipping Note (a.k.a. Dock receipt). Shipping note shall at least indicate the following: Shipping Marks (Unit VIN (Vehicle Identification Number) / chassis number / ID) Booking number and vessel / voyage number Port of Discharge / Destination. Cargo unit’s dimensions and weight. All cargo must be clean (free of accumulated materials), with no leaking fluids and no personal effects. All cargo is subject to third party measurement audit to ensure safe handling and correct freight. All movable parts must be secured mechanically. Cargo not to be accepted without written pre-approval from RTM Lines representative, as follows: Units with welded or otherwise inaccessible areas Cargo units/parts in a condition which cannot be properly stowed and lashed for a sea voyage Plastic Drums Palletized bags Loose pipes Cartons Cases/crates/cartons containing vulnerable and expensive cargo, e.g. electronics/glassware Units not meeting additional policy criteria pertaining to the cargo type, condition, and age. Non-running units unless equipped with designated towing appliance. Drivable units not to be accepted without written pre-approval from RTM Lines representative, as follows: Wrecked units (contact RTM Lines Representative for local wrecked unit definition). Units with flat tires. Units without sufficient fuel for Ro/Ro load / discharge. Units with steering, brakes, hood-latch mechanism, transmission, or ignition components that are not in a working condition. Units with obstructed driving conditions (operation or vision). Units with broken glass, sharp metal edges, or other conditions dangerous to life or property.

Additional Policy For Drivable Units
All drivable units must be furnished with operation key, or key card, or code, or similar functional substitute. Batteries may require disconnection and/or removal and fuel tank may require draining and / or removal, if any of the following conditions exits: Fuel-tank is damaged. Water flooding damage is evident. Electrical malfunction is evident. Sophisticated Ro/Ro cargo is defined as high-tech, remote controlled, special equipped, and computer controlled machinery or vehicles which require specific operating procedures outside the norm of everyday equipment. Units must have handling instructions located within or around the operating / driving area. The instructions shall, at a minimum, contain the following: QUICK GUIDE: Starting and Driving (English language). BATTERY HANDLING CARE: i.e. jump start / hot wiring warning or instructions. 24 HOUR PHONE # for cargo representative / technician in load and discharge port in case operating assistance or repair is necessary. The shipper and receiver should prepare to assist, where necessary, to facilitate load / discharge operation. It is recommended to contact RTM Lines Representative for coordination. RTM Lines will only accept cargo units/parts that are accessible (countable and available for inspection). Items stowed on vehicles must be clearly visible for inspection and not possible to construe as concealing any other items. Personal effects in vehicles are not accepted. A schedule or list of all cargo parts shall be stated on the shipping note, manifest and B/L. It is not sufficient to mention parts only. Manifest and B/L to read: “Cargo parts shipped at Shipper’s risk, Shipper’s load, stow and count. No claims accepted. “RTM Lines can accept Motor homes/yachts as long as following requirements are followed: Standard equipment and limited items of kitchen utensils are acceptable only for Motor homes and similar vehicles. Standard factory fitted equipment of motor homes/yachts (e.g. awnings), are acceptable. Vehicle emergency flares or any other kind of pyrotechnic equipment in vehicles are not accepted.

ADDITIONAL POLICY FOR ALL CARGOES GREATER THAN 50MT WEIGHT
All movable parts must be secured mechanically. An Equipment design / drawing plan must be provided to RTM Lines Representative prior to booking. Plan shall contain markings for lashing point’s location and mean safe load.

ADDITIONAL POLICY FOR ALL CRATED/BOXED/PARTS: STATIC CARGO STACKABLE/OVERSTOWABLE
a) Static cargo inside a box / crate shall be adequately secured to prevent any movement or loose items during cargo operation and sea transportation. b) Marking of each piece’s weight c) Marking of each piece’s center of gravity. d) Marking of sling and fork lift points e) Capable to be lashed at a height at or above the center of gravity f) Lashing capacity which is capable to withstand forces of at least equal to the total weight of the cargo on each side (2 sides – port and starboard) and allow for equal distribution of such forces from at least 4 points g) Marking of lashing points h) Marking of safe stacking loads i)Packing or containment designed and capable of sustaining sea transportation and cargo handling j) All contents inside box / crate to be accounted for, and packing list to be attached k) Delivered and available for terminal preparation according to carrier local requirements. Crane hire or other preparation needs may require earlier delivery. It is recommended RTM Lines representative is contacted for coordination. NON PACKAGED equipment accessories, less than 6 mt. (small excavator buckets, small counter weights, fork lifts forks, etc.): Items B, C, F, G are not applicable.

ADDITIONAL POLICY FOR ALL CRATED/BOXED/PARTS: STATIC CARGO, WEIGHT GREATER THAN 10MT
Direct access to the packed unit for lashing (at or above center of gravity) Crate to be of sufficient strength to allow forklift handling each crate/box to have inspection hatch. Shipper’s Cargo Stowage and Securing Declaration provided to RTM Lines Representative prior to booking.

ADDITIONAL POLICY FOR ALL BOATS/YACHTS
For boats/yachts on cradle or trailer: Cradle or trailer must have configuration strength and size to handle longitudinal and athwart shipload of the boat. Cradle or trailer must be free of rot, splintering, or infestation. Metal should be free of heavy corrosion or cracking. Cradle or trailer hardware must be sufficient in quantity and purpose motor, parts and hull must have sufficient ground clearance. Boat/yacht must be lashed/tied to the cradle with materials of sufficient breaking strength. Must be lashed at front and rear of boat/yacht. Cradle must be effective for fork lifting without damage to the cradle or the boat/yacht trailer must have inflated and sound tires

ADDITIONAL POLICY FOR PACKAGED WITH WOOD MATERIAL
All wooden packing material and tonnage used, must be treated and marked in accordance with ISPM (International Standards for Phytosanitary Measure or Invasive Species and Pest Management).

ADDITIONAL POLICY FOR DANGEROUS AND POLLUTING GOODS, CODED BY IMO
These Cargoes are only accepted in approved cases. Contact local RTM Lines Representative. Portable tanks and road tank vehicles that have carried any type of dangerous goods must be equipped with a certificate showing that the tank has been cleaned and gas-freed and is no longer considered IMDG cargo. Empty tanks, not cleaned and not gas-freed must comply with the same requirements as tanks filled with the previous substance.

GUIDANCE FOR CARGOES DESTINED FOR AUSTRALIA
Break-bulk, Ro-Ro machinery, or vehicle shipments to Australia are subject to regulations of Australian Quarantine and Inspection Services (AQIS). All cargo shipped to Australia will be inspected by AQIS upon discharge from the vessel and in order to be imported the cargo must pass this inspection. AQIS require cargo to be presented in a clean condition whereby “clean” is defined “as new”. Please note, AQIS inspections are arranged by the consignee and at their expense. RTM Lines reserves the right to reject cargo for shipment not presented in a clean state. We do not, however, take responsibility for cargo that is declined import into Australia by AQIS as this remains the responsibility of the shipper/consignee. Please do not hesitate to contact your local RTM Lines Representative should you have any queries. Abandoned cargo policy – USA Vehicles remaining on a marine terminal over 60 days will be considered abandoned. An abandoned cargo form letter will be sent via registered mail or courier to any owner, or owner’s agent as shown on the dock receipt when a unit has been considered abandoned. If said cargo remains at 90 days, it will be seized and removed at the owner’s expense. All Shipping Notes / Dock Receipts shall be stamped with the following information: “Vehicles remaining on this terminal over 60 days will be considered abandoned. At 90 days abandoned cargo will be towed-away at the owner’s expense. “For cargo deliveries outside of the USA, contact your local RTM Lines Representative to inquire on local abandoned cargo policy.

CARGO REPAIR POLICY-USA
No work by shipper or shipper’s representative shall be permitted by RTM Lines on accepted cargo. Marine Terminal Operator may set hourly labor rates, and contract directly with shipper for repairs. For cargo repairs outside of the USA, contact your local RTM Lines Representative to inquire about local cargo repairs policy.

Accurate cargo measurement is extremely important. Accuracy is required to determine the amount of stowage space necessary to safely stow cargo on board the vessel as efficiently as possible.

To determine the amount of space necessary to safely stow a unit of cargo, multiply its overall length by its overall width by its overall height.

Essentially all cargo measuring is done at the port of load prior to the loading of cargo on the vessel. Cargo is measured by either third-party surveyors or union personnel who are designated by each port, according to the port’s regulations. Everyone who measures undergoes training in the use of the tools and how the measurements are to be taken. All cargo measurements are done and recorded using the metric system.

Cargo is measured in the position in which it will be stowed. Unless otherwise agreed upon, the shipper must ensure that booms, buckets, any and all accessories on high and heavy, break bulk or special project cargo are pulled in to the stowed position. Any protruding parts which are easily dismounted such as antennas, mirrors, exhaust stacks should be either pulled in or removed before delivery. Tow hitches, racks, protrusions of any type will be included in the overall measurements. Boxing, skidding & bundling special project cargo makes them easier to handle and decrease any chance of damage during transit and during shipping.

We will notify you in the event of a discrepancy between measurements taken at the port of load and the measurements specified at the time of booking. If you do not agree with the port measurements you may request a joint measurement, the additional cost will be for the account of those requesting re-measurement.

RATE REQUESTS VIA EMAIL
To assist us in expediting your rate request in a timely manner, please provide us with a detailed description of the commodity (photos are helpful), and with the dimensions (L X W X H) and weight (LBS or KGS) of your cargo.

SCHEDULES
Please check our site for Schedules or contact your RTM representative for more detailed information as to frequency and space availability.

BOOKINGS
Booking requests should be sent via email once we have confirmed space availability you will receive a booking note confirmation including all terms and conditions.

DOCK RECEIPTS
Dock Receipts with AES or T&E information must accompany all cargo.

DOCUMENTS REQUIRED
The document requirements are normally the ORIGINAL title or MCO on wheeled and tracked vehicles. In order to comply with security regulations we require all Bill of Lading instructions to be completed no later than three full days prior to the subject vessel’s arrival at port of loading for cargo to or through the USA and Canada to final destination.

TWIC / PORT ACCESS
Merchant mariners, truck drivers and individuals who need unescorted access to secure areas of ports, facilities and vessels regulated by the Marine Transportation Security Act (MTSA) will need to obtain a TWIC (Transportation Worker Identification Credential). Those who do not have a TWIC will have to be escorted by an individual who holds a TWIC and has been granted escorting privileges by port authority.

DELIVERY OF CARGO TO TERMINAL
Drivers must contact RTM 24 hours in advance to establish an appointment for delivery.

TERMINAL OPERATION HOURS
Terminal operation hours and terms for storage charges vary and we recommend that you check with us for the relevant times.

EXACT MEASUREMENTS (LENGTH x WIDTH X HEIGHT, WEIGHT)
The exact dimensions are required to ensure that the cargo can be stowed properly to avoid damage and to calculate freight. The dimensions may be verified by physical inspection. In case of discrepancies you will be notified.

KEYS FOR VEHICLES
For shipments via RO/RO all vehicles are driven onto the vessel and keys must therefore be left in the vehicle or handed over to the terminal operator as per custom of the port.

For shipments in a container the keys are also needed to be able to start the vehicle and they will be kept with the vehicle normally in the glove box for safe keeping.

LICENSE PLATES FOR VEHICLES
Remove license plates and carry them with you. They may be “souvenir” items in foreign ports. Replacing them when you pick up your car is both costly and inconvenient.

ADDITIONAL CHARGES
For RO/RO shipments NO personal effects are allowed in the vehicle or in the trunk. Only equipment defined as standard equipment of the vehicle when delivered from the manufacturer to the dealer will be allowed, e.g. vehicle toolbox, spare tire, manuals, etc. Please note this is a security requirement as a result of the tightening of global security measures effective July 1st, 2004. Vehicles with personal effects will not be accepted for shipment.

RADIOS
Remove “pop out” radios. Theft is rare, but it is better not to make it easy.

FUEL
For RO/RO shipments – please deliver your vehicle with no more than one-quarter (¼) tank of gas to comply with applicable safety regulation. You need enough gas to deliver, load/discharge your car, and reach a gas station at the destination.

CONDITION OF CARGO / CLEANING
Vehicle must be delivered clean and must meet all acceptance standards covered by national quarantine laws in the country of discharge. National quarantine authorities may inspect the cargo and reject discharging or demand cleaning. Any costs associated with rejection or cleaning will be for the account of the cargo.

LOADING AND SECURING
When shipping via RO/RO the vehicles are driven on board and lashed to the cargo decks with nylon straps and parking brakes on. Therefore we require that all vehicles are in a safe and drivable condition. Otherwise, vehicles may be rejected.

CARGO TRACKING
Visit our website to track your shipment either by RTM Booking Number or RTM Bill of Lading Number.

TRANSPORT DOCUMENTATION
The transportation terms are produced in the Bill of Lading terms and conditions and apply to all shipments handled by RTM Lines. The terms and conditions are printed on the reverse side of the Bill of Lading. Please contact us for additional information concerning the terms and conditions of the Bill of Lading.

FREIGHT AND CHARGES OCEAN FREIGHT
The ocean freight is calculated with basis on the cubic volume or metric weight of the cargo (whichever is greater) and varies depending on the ports and nature of the cargo.

LOCAL CHARGES
The load and discharge ports normally charge for their services in local currency directly to the shipper or through the carrier depending on port practice. These charges depend on port tariff and vary between ports. Payment term is “check or wire transfer” and local charges will appear on our documents.

ADDITIONAL CHARGES
Additional charges may apply and our accounts department will inform you which charges apply and how much they amount to. The most common charges are Ocean Freight, Bunker Adjustment Factor, Wharfage, Terminal Handling Charge and Terminal Receiving Charge. Additional charges also apply to issuing Bills of Lading; pre-declaration to US Customs (where applicable) and for corrections after the Bill of Lading has been issued.